Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
Role
: ASM- Channels & SOHO
Job Level/ Designation
M2
Function / Department
Enterprise
Location
LUDHIANA
Hiring Manager
Cluster Segment Head- Channels & SOHO
Job Purpose
Managing operations for Channels & SOHO business for the state covering all segments SME, SOHO, Govt & Strategic Accounts. This position will build and appropriately deploy the requisit resources to gain market share across segments, achieve Budgeted Revenue & NPS.
Develop & Deploye new routes to market like SOHO, Start Up, and Alliance tie ups to gain market presence in the SME/Soho segment
Establish digitally enabled Aqusistion model for Government & Startegic accounts to drive productivity & efficiency.
Key Result Areas/Accountabilities
Key accountabilities and decision ownership
Strategic
To plan, budget, deliver segment revenues and contribution margins over a planning horizon including management of the subscriber acquisition costs
To implement coverage and distribution strategies aimed at delivering targeted in circle
To design and implement standardized sales management processes, build scale in the operations & run R&R for channels to drive certain sales behaviour
Channels Capability development & Certification as per plan
Implementation of various channel partner metrics in allotted Territory
Partner Commissioning
Partner sales & service processes
Design & Implement new revenue streams in SME, SOHO, startups & Large enterprises.
Operational
Achievement of 80% SIP of their respective team
Make 100% of CP qualify the VEPP as per the defined norms.
Responsible for achieving the Circle Revenue targets for all product portfolio available for SOHO and SME.
Account planning & drive sales of FLD, FLV and data products through the channel partner teams
Enhancing Retail engagements to ensure smooth interactions in SME and retail.
Responsible for Driving Acquisition in Government & Strategic accounts through Desk & Channel management
Development
Training and coaching of team
HSW Compliance
Ensure that the HSW norms are adhered to
Core Competencies, Knowledge, Experience
Core competencies, knowledge and experience:
Critical Success Factors
Leadership & People management SKills
Distribution Channel Management and operational excellence
Program Management Experience
Strong analytical and conceptual skills
Technical sales Capability
Threshold Functional Competencies
Strong Implementation skills
Strong Commercial Skills
Knowledge on Telecom technologies & solutions
A strong implementation mind set.
Differentiating Functional Competencies
Should be able to drive cross functional teams
Must have technical / professional qualifications
Experience: 8- 10 years plus of which at least 2-3 year should be in a managerial positions managing channel sales teams and technical sales.
Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership