Role
Carrier Collections
Job Level/ Designation
M2/AGM
Function / Department
Enterprise/Customer Service
Location
Mumbai
Job Purpose
Ensure timely collections from carrier partners, thereby helping to enhance cash flows and keep bad debts under desirable levels. This position is responsible for managing Carrier Data collections with a view to minimize bad debts. He/she has to drive the carrier data collections of the CNC Function with close Co-ordination with corporate VI
BS Carrier FLD Team, VIBS Finance, network team, order to attain Collection performance as per agreed targets, ensuring low forward flow, with low bad debt and acting as a catalyst for the revenue growth by ensuring timely collections, whilst complying with agreed National Credit policy guidelines as also with all regulatory norms.
Key Result Areas/Accountabilities
Responsible for achieving key KPIs of collection, bad debts for wholesale receivables.
Co – ordination with cross functional teams (sales, accounts etc.) for various collections related issues.
Credit assessment of the new carrier while on boarding based on the credit bureau and financials submitted
Regularly monitor the exposure of the carriers which are classified as high risk to ensure minimum exposure
Reviewing and co-ordinating for the activities performed at SSC ensuring risk management and audit compliance
Core Competencies, Knowledge, Experience
Credit risk management
Receivables management (Collection expertise)
Analytical skills
Good communication and persuasive skills
Adequate system knowledge
Must have technical / professional qualifications
Corporate CS/Collections Experience required, from telecom / technology space